Customers can browse the website to find products that suit their needs and preferences, and may also be able to read product descriptions, reviews, and instructions for use. Some websites may also offer additional information about the history and cultural significance of incense, as well as tips for incorporating it into spiritual practices or daily routines.

Once customers have selected the products they want to purchase, they can add them to their online shopping cart and complete the checkout process. The website may offer various payment and shipping options, as well as customer support services to address any questions or concerns.